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Everything you need to know about Lotara

Getting Started

How do I create an account?

Download Lotara from the App Store, open the app, and tap "Sign Up." You can create an account using your email address or sign in with Apple. Follow the onboarding prompts to personalize your wellness journey.

Is Lotara free to use?

Yes! Lotara offers a free tier with core features including journaling, habit tracking, basic meditation sessions, and mood monitoring. Premium features unlock advanced analytics, unlimited journal entries, and our complete meditation library.

What's included in Premium?

Premium subscribers get:

  • Unlimited journal entries with voice-to-text transcription
  • Advanced wellness analytics and insights
  • Full meditation library with premium sessions
  • Extended habit tracking and correlations
  • Beautiful PDF exports of your wellness data
  • Priority support
  • Ad-free experience

Journaling & Voice-to-Text

How does voice-to-text journaling work?

Tap the microphone icon when creating a journal entry. Speak naturally, and Lotara will transcribe your words into text in real-time. You can edit the transcribed text before saving. Voice recognition works best in quiet environments.

Is voice-to-text accurate?

Lotara uses iOS's advanced speech recognition for high-quality transcription. Accuracy is best in quiet environments with clear speech. You can always edit the transcribed text before saving your entry.

Are my journal entries private?

Absolutely. Your journal entries are encrypted and stored securely. We never read, share, or sell your personal wellness data. Only you have access to your journals.

Habits & Wellness Tracking

How do I track habits?

Go to the Home screen and tap on any habit to mark it complete for the day. You'll see your streak and progress visualized immediately. Create custom habits by tapping the "+" icon.

Can I customize my habits?

Yes! Create custom habits with your own titles, categories, and tracking frequencies. Choose from categories like Movement, Mindfulness, Nutrition, Sleep, and more.

What happens if I miss a day?

No judgment here! Lotara is designed to support your journey, not create anxiety. If you miss a day, simply continue the next day. Your progress and insights remain intact.

Meditation & Mindfulness

How do I start a meditation session?

Navigate to the Meditation tab, choose a session that resonates with you, and tap "Start." You can select different durations and background sounds. Find a comfortable position and follow the guidance.

Can I meditate offline?

Once you've played a meditation session while online, it's cached for offline use. This means you can meditate anywhere, even without internet connection.

What meditation styles does Lotara offer?

We offer guided meditations for stress relief, better sleep, morning mindfulness, anxiety reduction, and general relaxation. Premium members get access to our full library of sessions.

Account & Subscription

How do I upgrade to Premium?

Tap the "Premium" button in the app to view subscription options. Choose monthly ($9.99) or yearly ($79.99) and complete the purchase through the App Store. Your subscription starts immediately.

How do I cancel my subscription?

Subscriptions are managed through the App Store. Go to iPhone Settings > [Your Name] > Subscriptions > Lotara > Cancel Subscription. You'll keep Premium access until the end of your billing period.

Can I get a refund?

Refund requests are handled by Apple. Visit reportaproblem.apple.com or contact Apple Support. Refunds are granted at Apple's discretion according to their policies.

How do I delete my account?

To request account deletion, email us at amohamud878@gmail.com with "Account Deletion" in the subject. We will permanently remove all your data from our servers within 30 days of your request.

Privacy & Data

How is my data protected?

We use bank-level encryption (AES-256) to protect your data at rest and TLS 1.2+ for data in transit. Your wellness data is stored securely in Firebase with enterprise-grade protection.

Can I export my data?

Yes! All users can export their wellness data as beautiful PDFs. Go to Profile → Export Data and select what you want to include:

  • Journal Entries: Export your complete journaling history
  • Health Data: Export habits, mood tracking, meditation sessions, and hydration records
  • Wellness Reports: Get organized PDFs of your wellness journey

You can export in PDF format (beautiful, organized reports), CSV (spreadsheet-compatible), or JSON (structured data).

Do you sell my data?

Never. We will never sell your personal wellness data to advertisers or data brokers. Your journal entries, habits, and health information are yours alone. Read our full Privacy Policy.

Technical Issues

The app won't load my data

Try these steps:

  1. Check your internet connection
  2. Force close and reopen the app
  3. Ensure you're logged into the correct account
  4. Update to the latest version from the App Store
  5. Restart your device
If the issue persists, contact us at Support.

Voice-to-text isn't working

Make sure you've granted Lotara microphone and speech recognition permissions in iPhone Settings > Privacy > Microphone and Speech Recognition. Also ensure you have a stable internet connection for transcription.

The app keeps crashing

First, ensure you're running the latest iOS version and the latest version of Lotara. Try deleting and reinstalling the app (your data is safely stored in the cloud). If crashes continue, please contact our support team with details about when the crashes occur.

Still Need Help?

Can't find what you're looking for? We're here to help!

Contact Support:
amohamud878@gmail.com

You can also visit our Contact page for more ways to reach us, or review our Privacy Policy and Terms of Service.

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