Version 1.0 – Effective January 15, 2025
Last Updated: January 15, 2025
At Lotara, your privacy and data security are our highest priorities. This policy explains our data practices in plain language, because your privacy shouldn't be hard to understand.
Key Promise: We will never sell your personal wellness data to third parties for profit. Your journal entries, habits, and health information belong to you, and we're committed to keeping them safe and private.
For first-time readers, here's what you need to know:
When you create an account, we collect your email address and name. You may optionally provide profile information such as a bio and wellness goals.
We store the wellness content you create, including journal entries and personal reflections, habit tracking data and progress, meditation session records, mood tracking and wellness notes, and your personal goals and insights.
App Usage Data: Features used and time spent in app, session frequency and duration, navigation patterns and preferences, error logs and crash reports.
Device Information: Device type, operating system version, app version and unique device identifiers, language and timezone settings.
HealthKit Data (Optional): Only data you specifically authorize. May include: heart rate, sleep, activity, mindfulness minutes. Always under your direct control and can be revoked at any time through iOS Settings.
Personal Experience: Display your content, track progress, provide insights.
Habit Reminders: Send notifications based on your preferences.
Data Sync: Keep your data synchronized across your devices.
Personalization: Customize content and recommendations for you.
We analyze usage patterns to improve app speed and reliability, understand which features are most helpful to users, identify and resolve technical issues, and detect and prevent fraudulent or harmful activities.
Lotara uses artificial intelligence to provide personalized wellness insights and recommendations. Here's exactly how AI works in our app and what protections are in place:
Your personal information is never sold to data brokers, advertisers, or other third parties.
Cloud Storage (Firebase): Your data is securely stored in Google Firebase. Firebase data is encrypted using AES-256 at rest and TLS 1.2+ in transit. We use Google Cloud's EU and U.S. regions where appropriate to minimize data transfer.
Service Providers: Customer support platforms, analytics services (aggregated, anonymized data only), payment processors (App Store handles all transactions), and security services (to protect against fraud and abuse).
Account Control: Access, update, and download your wellness data anytime through your Profile settings.
HealthKit Control: Choose exactly which health data to share and revoke access anytime through iOS Settings.
Communication Preferences: Control which app notifications you receive and opt out of promotional communications.
Data Portability: Export your complete wellness data in PDF, CSV, or JSON formats. This includes journal entries, habits, mood tracking, meditation sessions, and hydration records. Access your exports through Profile → Export Data.
Encryption: All data encrypted in transit (TLS) and at rest (AES-256).
Access Controls: Strict employee access controls and authentication.
Monitoring: Continuous security monitoring and threat detection.
Compliance: SOC 2, ISO 27001, and other industry security standards.
Privacy Questions: amohamud878@gmail.com
Data Rights Requests: amohamud878@gmail.com
General Support: amohamud878@gmail.com
Legal: amohamud878@gmail.com
Company: Lotara Inc.