Contact

We're here to help

Questions, feedback, or something not working the way it should — write to us and a person will answer.

Email us admin@lotara.app One address reaches us all. We typically respond within 24 hours, Monday to Friday.

What we can help with

Technical support

App issues, bugs, crashes, or anything that isn't behaving the way it should.

Account help

Login problems, account management, and subscription questions.

Feature requests

Ideas for making Lotara better. We read every one of them.

Privacy & data

Questions about your data, privacy concerns, or export requests.

Billing & subscriptions

Payment issues, refund questions, or subscription changes.

General enquiries

Anything else at all — press, partnerships, or just saying hello.

Getting to the right place faster

Everything arrives at the same inbox, so the subject line is what routes it. Using one of these gets your message to the right person sooner:

Privacy questionData handling, retention, what we storePrivacy Question
Data export requestA full copy of your wellness dataData Export Request
Legal enquiryTerms, IP, or anything for our legal teamLegal Inquiry
GDPR rights (EEA)Access, rectification, erasure, portabilityGDPR Inquiry
Account deletionPermanent removal within 30 daysAccount Deletion

Before you write

For the quickest answer, the Help Center covers the questions we get most — getting started, voice journaling, habits, subscriptions, and troubleshooting. You can also read the Privacy Policy and Terms of Service for the detail on how Lotara works.

Business information

  • Company: Lotara LLC
  • Response time: within 24 hours, Monday to Friday
  • Email: admin@lotara.app